Neue Eyewear offers a virtual try-on tool to help you visualize how different frames will look on your face. You can also consider the suggestions for eyewear based on your face shape or consult with our customer service team for personalized recommendations.
What's Included
All of our readers, sunglasses, and frames come with a handmade leather case made from Napa Valley leather right here in our northern Minnesota studio. We compliment this case by pairing it with a custom printed microfiber cleaning cloth to ensure that your new eyewear is kept safe and clean.
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FREQUENTLY ASKED QUESTIONS
How do I know which Neue Eyewear frame is right for me?
Can I order prescription lenses with my Neue Eyewear glasses?
Yes, Neue Eyewear offers prescription lenses with all of our frames. You will need to provide your prescription information after the order is placed.
How do I ensure my Neue Eyewear glasses fit me properly?
You can check the frame measurements provided on the product page and compare them to your current glasses or use our virtual try-on tool to see how the glasses will look on your face. You can also consider the suggestions for eyewear based on your face shape.
What is Neue Eyewear's return policy for eyewear purchased online?
We offer a 30-day return policy for all eyewear purchased online.
How long does it take to receive my Neue Eyewear glasses after ordering online?
Shipping times vary, but an estimated delivery date is 7-10 days after an order is placed. Shipping times can range from a few days to a couple of weeks, depending on your location.
Are Neue Eyewear glasses high-quality?
Yes, Neue Eyewear is committed to providing high-quality frames and lenses from reputable brands. Our glasses are made with high quality materials like Mazuchelli acetate, Titanium coupled with precision craftsmanship which ensures long-lasting wear.
Can I get assistance with my Neue Eyewear order online?
Yes, our customer service team is available to assist with any questions or concerns you may have about your order. You can contact us by phone, email, or live chat.
Are there any additional costs to consider when ordering Neue Eyewear glasses online?
We offer a range of lens and coating options, some of which may come with additional costs.
How do I care for my Neue Eyewear glasses?
Generally, you should clean your glasses regularly with a microfiber cloth and mild soap and water. Avoid using abrasive materials or harsh chemicals that could damage the lenses or frames.
