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Book a Neue Virtual Fitting

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Our virtual fittings are performed by qualified Optometrists who have many years of experience of eyewear dispensing. We have fitted over 10000 glasses accurately and counting!


This Virtual Fitting session is free. Book an appointment today!

We set up an appointment at a convenient time for a Video call. During this call, our Optometrist will help you select frames & guide you on choosing the right lenses for your needs. We also check & reconfirm your prescription using the latest technology.
All of this- from the safety of your home!


1. You Click on the link to join the video call at the appointment time

2. You try on glasses virtually with the help of our consultant using our virtual try on feature

3. We reconfirm your current prescription with the latest technology

4. Select lenses according to your prescription and lifestyle (you may need different lenses if you have a lot of screen work versus if you spend more time outdoors)

5. Opt to see the selected glasses at home in person (valid for select locations only)

6. Take measurements of your eyes and frame for accurate fitting of lenses

7. Finalise details with our team and place an order for your New Neue.

  • Free Delivery

    Free delivery and returns

  • Warranty

    1-Year warranty policy

  • Worry-Free Trial

    60-Day easy returns

  • After-Sale Service

    24/7 support

40 minutes

What's Included

All of our readers, sunglasses, and frames come with a handmade leather case made from Napa Valley leather right here in our northern Minnesota studio. We compliment this case by pairing it with a custom printed microfiber cleaning cloth to ensure that your new eyewear is kept safe and clean.

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How do I know which Neue Eyewear frame is right for me?

Neue Eyewear offers a virtual try-on tool to help you visualize how different frames will look on your face. You can also consider the suggestions for eyewear based on your face shape or consult with our customer service team for personalized recommendations.

Can I order prescription lenses with my Neue Eyewear glasses?

Yes, Neue Eyewear offers prescription lenses with all of our frames. You will need to provide your prescription information after the order is placed.

How do I ensure my Neue Eyewear glasses fit me properly?

You can check the frame measurements provided on the product page and compare them to your current glasses or use our virtual try-on tool to see how the glasses will look on your face. You can also consider the suggestions for eyewear based on your face shape.

What is Neue Eyewear's return policy for eyewear purchased online?

We offer a 30-day return policy for all eyewear purchased online. 

How long does it take to receive my Neue Eyewear glasses after ordering online?

Shipping times vary, but an estimated delivery date is 7-10 days after an order is placed. Shipping times can range from a few days to a couple of weeks, depending on your location.

Are Neue Eyewear glasses high-quality?

Yes, Neue Eyewear is committed to providing high-quality frames and lenses from reputable brands. Our glasses are made with high quality materials like Mazuchelli acetate, Titanium coupled with precision craftsmanship which ensures long-lasting wear.

Can I get assistance with my Neue Eyewear order online?

Yes, our customer service team is available to assist with any questions or concerns you may have about your order. You can contact us by phone, email, or live chat.

Are there any additional costs to consider when ordering Neue Eyewear glasses online?

We offer a range of lens and coating options, some of which may come with additional costs. 

How do I care for my Neue Eyewear glasses?

Generally, you should clean your glasses regularly with a microfiber cloth and mild soap and water. Avoid using abrasive materials or harsh chemicals that could damage the lenses or frames.